We typically do not issue refunds, as you are purchasing access to a data service, and that data is available to you throughout your subscription period.
If you have issues: Contact our support team immediately, and we will work to resolve any problems.
Dispute Resolution: We have a strong track record in payment disputes (approximately 90% success rate). Paypal almost always sides with us, so save yourself a headache and work with us.
Opening a payment dispute will result in account revocation and additional dispute fees if unsuccessful.
We encourage direct communication with our support team to resolve any concerns before escalating to payment providers.