Home Technical Support I'm not receiving 2FA codes when logging in

I'm not receiving 2FA codes when logging in

Last updated on Jan 20, 2026

Telegram occasionally implements soft bans during login as a security feature. While rare, this can prevent 2FA code delivery.

Typical Resolution Times:

  • Usually clears after 30 minutes

  • Can occasionally last up to 24 hours

Recommended Solution: Enable Telegram's internal 2-Step Authentication (2SA) setting, which adds a second layer of authentication and often resolves soft ban issues.

Download Limitations: Because Telegram may throttle or cancel long download sessions, we recommend limiting data extractions to one month at a time.